Legal
Terms and Conditions
These terms govern the use of the FlatCreators platform, operated by FLATIRON SOLUTIONS LIMITED.
Last updated: 12 June 2026 · FLATIRON SOLUTIONS LIMITED, Central Kampala, Uganda.
1. Use of the website
By accessing FlatCreators you agree to use the platform lawfully and in line with these terms. Continued use constitutes acceptance.
2. Marketplace role of FlatCreators
FlatCreators is a digital marketplace that connects buyers with independent creators. Creators are responsible for the products they list.
3. Buyer responsibilities
Buyers must provide accurate billing and email information, pay for purchases, and use purchased files within the license terms.
4. Creator responsibilities
Creators must list accurate descriptions, deliver promised files, hold required rights, and cooperate with buyer support and refund processes.
5. Digital product listings
All listings must accurately describe contents, file types, license terms, and delivery method.
6. Pricing and availability
Creators set product prices in USD. FlatCreators may adjust availability of listings that violate platform rules.
7. Orders and payments
Orders are processed through approved payment methods. Receipts are issued by email upon successful payment.
8. Digital delivery
Delivery is made by download link or platform access. See the Digital Delivery Policy for details.
9. License and permitted use
Purchasers receive a license to use the file under the terms shown on the product page. Sub-licensing or resale is not permitted unless explicitly allowed.
10. No unauthorized redistribution
Buyers must not share, resell, or redistribute purchased files publicly.
11. Refund limitations
See the Refund Policy. Digital products are generally non-refundable once delivered.
12. Prohibited content
Creators must not upload illegal, infringing, harmful, or misleading content.
13. Intellectual property
Creators retain ownership of their content. FlatCreators receives a limited license to host and display listings on the platform.
14. Copyright complaints
Copyright owners may submit takedown requests via the Copyright & Takedown Policy.
15. Account suspension
Accounts violating these terms may be suspended or removed.
16. Limitation of liability
FlatCreators is not liable for indirect, incidental, or consequential damages arising from use of the platform.
17. Governing business identity
FlatCreators is operated by FLATIRON SOLUTIONS LIMITED, Central Kampala, Uganda.
18. Contact details
For questions about these terms, contact us via the contact page.
Contact
FLATIRON SOLUTIONS LIMITED — Central Kampala, Uganda.
For questions about this document, please use the contact page.