Legal
Creator Policy
Standards creators agree to when listing digital products on FlatCreators.
Last updated: 12 June 2026 · FLATIRON SOLUTIONS LIMITED, Central Kampala, Uganda.
Creator onboarding requirements
Creators must complete onboarding with accurate identity, contact, and portfolio details.
Product listing standards
Listings must be accurate, complete, and represent the actual product delivered.
Accurate descriptions and previews
Descriptions, screenshots, and previews must reflect the real file contents and quality.
File quality expectations
Files must be functional, well-organized, and free from malware or broken assets.
Pricing responsibility
Creators are responsible for setting fair, accurate pricing in USD.
Prohibited content
Illegal content, content infringing third-party rights, and harmful content are not allowed.
Ownership and licensing
Creators must own the rights to all assets in a listing or hold the appropriate license to resell them.
Buyer support cooperation
Creators agree to respond to buyer questions and assist with delivery issues.
Refund cooperation
Creators agree to cooperate with valid refund and delivery dispute reviews.
Account review or suspension
FlatCreators may review or suspend creator accounts that breach these standards.
Marketplace conduct
Creators must communicate respectfully and follow community conduct guidelines.
Contact
FLATIRON SOLUTIONS LIMITED — Central Kampala, Uganda.
For questions about this document, please use the contact page.