Legal

Creator Policy

Standards creators agree to when listing digital products on FlatCreators.

Last updated: 12 June 2026 · FLATIRON SOLUTIONS LIMITED, Central Kampala, Uganda.

Creator onboarding requirements

Creators must complete onboarding with accurate identity, contact, and portfolio details.

Product listing standards

Listings must be accurate, complete, and represent the actual product delivered.

Accurate descriptions and previews

Descriptions, screenshots, and previews must reflect the real file contents and quality.

File quality expectations

Files must be functional, well-organized, and free from malware or broken assets.

Pricing responsibility

Creators are responsible for setting fair, accurate pricing in USD.

Prohibited content

Illegal content, content infringing third-party rights, and harmful content are not allowed.

Ownership and licensing

Creators must own the rights to all assets in a listing or hold the appropriate license to resell them.

Buyer support cooperation

Creators agree to respond to buyer questions and assist with delivery issues.

Refund cooperation

Creators agree to cooperate with valid refund and delivery dispute reviews.

Account review or suspension

FlatCreators may review or suspend creator accounts that breach these standards.

Marketplace conduct

Creators must communicate respectfully and follow community conduct guidelines.

Contact

FLATIRON SOLUTIONS LIMITED — Central Kampala, Uganda.
For questions about this document, please use the contact page.